Shipping Information
We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible. While we aim to provide reliable delivery services, please note that shipping times may vary based on a variety of factors beyond our control.
We appreciate your understanding and patience during the shipping process. Once your order has been dispatched, you will receive a notification to keep you informed. Our team is here to assist you with any questions or concerns related to your order. Thank you for choosing us and we hope you enjoy your purchase.
What countries does Baron & Buck deliver to?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
What delivery services are available?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What will be the delivery time of my order?
Orders typically ship within 1-3 business days. You will receive an email with your tracking information once your order ships. If you do not receive a shipping confirmation email within 7 business days, please contact us: service@baronandbuck.com
I haven't received my order. What should I do?
We kindly invite you to open a claim with your carrier and contact our customer service at service@baronandbuck.com. Please kindly note that any claim regarding the delivery must be submitted in 14 working days following the delivery of the parcel.*
*After this period, we are not able to claim any lost orders.
Am I responsible for customs fees?
The customs fees will be covered by the customer, and Bram's Fruit kindly asks for your understanding that we are not responsible for these expenses.